Frequently Asked Questions

When you hire and E-bike from us you are supplied with the following equipment with the hire:

• Helmets (you may choose to wear your own)
• Bicycle Locks all hires;
• Pannier baskets (as you require);
• Battery keys were required;
• Battery charger (overnight hires only)
• Mobile phone pouch (comfort bicycles hire only);
• Drink bottle holder;
• Optional High Visibility vest (if requested).

The Queensland Government has a good page on this: https://www.tmr.qld.gov.au/Travel-and-transport/Cycling/Cycling-safety/Tips

No. Under the conditions of hire of our e-Bikes, you are required to wear closed-in shoes at all times.

Yes, under Queensland Laws you must wear a Australian Standard (AS) approved bicycle  AS 2063 or AS/NZS 2063 helmet. ecoTekk supplies these helmets while you are hiring one of our E-Bikes. Or, you are free to BYO Australian Standard (AS) approved helmet.

No.  To keep yourself and other road users safe your full attention is needed when riding. Using a mobile phone held in your hand when riding a bicycle is illegal under Queensland Road Rules—Section 300(1)  even if you’re stopped in traffic.
This means you can’t:

• Hold the phone next to or near your ear with your hand
• Write, send or read a text message
• Turn your phone on or off
• Operate any other function on your phone

To use your mobile phone you must stop and dismount the bicycle.

Bicycle Ride Using a hand-held mobile phone while riding a bicycle fine of $1,161

You can turn right at an intersection using a hook turn. The way you should do this depends on whether or not the intersection has traffic lights.

If the intersection has no traffic lights, you should:

1. keep to the far left side of the road and move forward through the intersection
2. pause and give way to motorists moving through the intersection
3. when the road is clear, move forward across the road.

If the intersection has traffic lights, you should:

1. move forward through the intersection from the bicycle lane on a green light
2. stop in the box or in a safe area in the opposite corner, and turn your bicycle to the right (in the direction of the marked arrow). If there is no line marking for hook turns, you should stop where you are clear of traffic. You will now be facing a red light
3. when the light turns green, move forward through the intersection

Some intersections will have line markings for you to use for hook turns.

A hook turn storage box is an area marked on the road within an intersection. It shows you where to wait if you are performing a hook turn.

You can turn right at an intersection using a hook turn. The way you should do this depends on whether or not the intersection has traffic lights.

If the intersection has no traffic lights, you should:

1. keep to the far left side of the road and move forward through the intersection
2. pause and give way to motorists moving through the intersection
3. when the road is clear, move forward across the road.

If the intersection has traffic lights, you should:

1. move forward through the intersection from the bicycle lane on a green light
2. stop in the box or in a safe area in the opposite corner, and turn your bicycle to the right (in the direction of the marked arrow). If there is no line marking for hook turns, you should stop where you are clear of traffic. You will now be facing a red light
3. when the light turns green, move forward through the intersection.

Some intersections will have line markings for you to use for hook turns. See hook turns or right-hand turns with bike lane.

At multi-lane roundabouts, motor vehicle drivers who want to turn right must enter the roundabout and turn from the right lane (unless signs or road markings indicate otherwise). However, when you are riding a bicycle, you may enter the roundabout and turn right from the left or right lane.

It is important that all road users maintain a safe distance behind the vehicle in front to be able to stop safely, if necessary, to avoid a collision. If you choose to turn right from the left lane, you must give way to any motor vehicle that wants to leave the roundabout. If you are already on the roundabout and a motor vehicle is entering they should give way to you.

Roundabouts with only 1 marked lane

In a single-lane roundabout, you can choose to take up the whole lane like other road users.

Breaking the bicycle laws in Queensland can result in a fine of between $78 to $1040+. These fines also apply to children breaking the law, with the responsible adult liable for the payment of fines incurred.

For a more comprehensive of current fines and penalties for breaking bicycle laws in Queensland visit Queensland Government Bicycle riding rules and fines at https://www.qld.gov.au/transport/safety/fines/cycling

1. Keep at two hands on handlebars unless giving signals.
2. Have one leg on each side of the seat.
3. Face forward.
4. To signal RIGHT-TURN, extend arm out horizontally with hand open, palm facing forward. To signal STOP, raise arm with elbow bent at right angle and hand up with palm facing forward.
5. One person per bike unless the bike is designed as a tandem bike.
6. Keep two meters from the back of a vehicle when following.
7. DO NOT ride into the path of a driver or pedestrian.
8. Keep left at all times.
9. Do not overtake another vehicle on the left if that vehicle is indicating and turning left.
10. Do not ride more than two abreast.
11. If riding beside another rider, ride no more than 1.5m apart.

For a more comprehensive list of rules go to https://www.qld.gov.au/transport/safety/rules/wheeled-devices/bicycle

You must dismount and walk your bike

DO NOT RIDE IN PUBLIC SQUARES, WALK YOUR BIKE.

A public square is a NO Bicycle zone.

DO NOT RIDE IN PUBLIC SQUARES, WALK YOUR BIKE.

1. You must follow all road rules
2. You are sharing the road with other vehicles
3. Single file in traffic
4. Keep as far left as possible
5. Follow speed limits
6. Maximum two abreast when no other traffic present

The Bicycle Speed Limits in Queensland are as follows:

• Footpaths — 12km/h maximum
• Shared paths —12km/h maximum (unless signed otherwise)
• Separated paths—25km/h maximum (unless signed otherwise)
• Bicycle paths — 25km/h maximum (unless signed otherwise)
• Roads — 25km/h maximum

Speeding fines. Description of offence Legislation Fine Queensland Road Rules — Section 20

1. You must follow all road rules
2. You are sharing the road with other vehicles
3. Single file in traffic
4. Keep as far left as possible
5. Follow speed limits
6. Maximum two abreast when no other traffic present

• For bicycles only
• You can use any speed to a maximum 25km/hr or as signposted

• Cyclists use the side of the pathway indicated by the sign
• Cyclists’ max speed is 25km/hr or as signposted

• Keep left, ring the bell to warn pedestrians of your moving past them
• Cyclists give way to people, slow down
• Cyclist maximum speed 12km/hr or as signposted